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GROUP FORMATION allow learners to know one another based on common interests. This can be implemented by asking people to post information and interests.
PREPARE STUDENTS FOR COLLABORATIVE WORK by inserting a team skills teaching module at the beginning of a course. Team agreements may be effective learning mechanisms to help students deal with differences and conflicts up front. They may also help them identify warming signs and solutions to potential problems.
DISCUSSION MESSAGE PROTOCOLS help learners make better use of the discussion tool and reduce frustration. The result is clearer messages that encourage learner participations and collaboration.
ACRONYM AND EMOTICON HELP are often struggle points for learners. At the beginning of a course provide a list of ten acronyms and their definitions and encourage students to practice using them.